How do I know what size to order?
We recommend using our size guide, which you can find on each product page. Measure yourself according to our instructions to ensure the best fit. If you’re between sizes or unsure, feel free to reach out to our customer support team for guidance.
Can I cancel or modify my order after it’s placed?
If you need to cancel or modify your order, please contact us as soon as possible. We can assist with changes or cancellations if your order hasn’t been shipped yet. Once it’s shipped, you’ll need to follow our return or exchange process.
How long will my order take to arrive?
Delivery times depend on your location and shipping method. Standard shipping usually takes 3-7 business days, while expedited options can arrive in 1-3 days. You’ll receive a tracking link via email as soon as your order is shipped.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary by destination, and any applicable customs fees or import duties are the responsibility of the customer.
What is your return and exchange policy?
We accept returns and exchanges within 10 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. To start a return, please contact us with your order number and reason for return.
Do you have a physical store?
Currently, we are an online-only store, which allows us to bring unique items directly to you. However, we occasionally host pop-up shops and events. Subscribe to our newsletter to stay informed!
How can I track my order?
Once your order is shipped, you will receive a tracking link via email. Simply click the link to check the latest updates on your package’s location and expected delivery date.
Do you restock items that are sold out?
Popular items may be restocked depending on availability. You can sign up for notifications on the product page to receive an alert if the item comes back in stock.
How can I contact customer support?
Our customer support team is available to assist you via email, phone, or live chat. Visit our Contact Us page for all available options and our business hours.
Are your products ethically made?
Yes, we prioritize ethical and sustainable practices. We work closely with our suppliers to ensure fair wages, safe working conditions, and eco-friendly materials wherever possible.
How do I care for my items to make them last?
We include care instructions on each product page to help you keep your items looking their best. For more details, visit our Product Care section or contact us for guidance.