Shipping Policy
Order Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
- Standard Shipping: 3-7 business days (domestic); fees vary based on location.
- Expedited Shipping: 1-3 business days; additional charges apply.
International Shipping
We offer international shipping to selected countries. Shipping rates and delivery times will vary depending on the destination. Please note that any applicable customs duties and taxes are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking link via email. Use this link to monitor the status of your delivery.
Return & Exchange Policy
Returns
We accept returns within 14 days of receiving your order. Items must be in their original condition (unworn, unwashed, with tags attached) and in original packaging. Sale items and custom-made items are final sale and cannot be returned.
Return Process
- Contact our customer service team to initiate a return.
- Once approved, ship your item to the provided return address.
- Once we receive and inspect the item, you’ll receive a refund to your original payment method (minus any applicable shipping fees).
Exchanges
Exchanges are available for items in the same style, subject to size and color availability. Please contact us to arrange an exchange.
Privacy Policy
Personal Information Collection
We collect personal information you provide (name, address, email, etc.) to process orders and improve our services. We also gather analytics data to enhance user experience.
How We Use Your Information
We use your information for order fulfillment, customer support, and occasional marketing updates if you opt-in. We never share your data with third parties for their marketing purposes.
Data Security
We implement appropriate security measures to protect your information. Payment information is securely processed by our third-party payment providers.
Contact Us
If you have questions about your data or would like to make updates, contact us at [support email].
Payment Policy
We accept the following payment methods:
- Credit and Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
Secure Payment Processing
Your payment information is encrypted and processed securely. We do not store any payment details on our servers.
Terms & Conditions
Product Descriptions
We aim to provide accurate descriptions and photos. However, slight variations in color or design may occur due to photography lighting or screen settings.
Pricing
All prices are listed in [currency] and include applicable taxes. Prices are subject to change without notice.
Order Acceptance
Once an order is placed, you’ll receive an email confirmation. We reserve the right to cancel any order for reasons including product availability, pricing errors, or potential fraud.
Intellectual Property
All content on our website, including images, text, and logos, is the property of [Your Store Name] and may not be used without permission.
Customer Support Policy
Our customer service team is here to help with questions about products, orders, and policies. You can reach us via:
- Email: [email address]
- Phone: [phone number]
- Live Chat: Available on our website during business hours.